Snapchat is malfunctioning, I forgot my password and it won't let me set a new one.

GetHuman-candyisg's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman-candyisg's own words
The problem: Snapchat is malfunctioning, I forgot my password and it won't let me set a new one.
GetHuman-candyisg did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-candyisg fixed the problem
We are waiting for GetHuman-candyisg to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
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Snapchat

Customer service issue
Reported by GetHuman-candyisg
Jun 8th, 2018 - 4 mons ago
I have an issue with Snapchat too
Fixed
Seen by 8 customers so far
Similar issue to 495 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-candyisg started working on this issue
Jun 8th 3:39am
GetHuman-candyisg indicated the issue is not fixed yet.
Jun 8th 4:44am
GetHuman-candyisg indicated the issue is not fixed yet.
Jun 22nd 8:21pm
GetHuman-candyisg indicated the issue is not fixed yet.
Jun 22nd 8:21pm