Hello, i have been hacked and never realized it, i logged out in may on accident and co...

GetHuman762082's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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GetHuman762082's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman762082 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman762082 can let us know if they help or not.
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Before contacting them, items GetHuman762082 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman762082's own words
Hello, i have been hacked and never realized it, i logged out in may on accident and could not log back in, going through my old emails i found that i had a password change in venice CA, Im in fort campbell KY and would love to have some help on how to get my snapchat back, i made a new one but i dont have my contacts and snaps i habent received, if theres anyway you could help me id be extremely grateful
GetHuman762082 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman762082
Jun 8th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 439 others
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Timeline
GetHuman762082 started working on this issue
Jun 8th, 2018 2:31am