I cleared all my cache(s) on Snapchat. Usually when I do this, Snapchat restarts and I...

GetHuman-mizmccal's customer service issue with Snapchat from June 2018

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The issue in GetHuman-mizmccal's own words
I cleared all my cache(s) on Snapchat. Usually when I do this, Snapchat restarts and I am able to use it again with no glitches for about a day or so. A couple minutes later I went to post a photo from my memories when all my pictures and videos (memories) where gone up to April ****. I cleared out the app and went back in thinking it was a glitch but they were still gone. I even logged in and logged out and they were still gone. I took * new videos today and they saved to memories but all the other memories (up to April ****) are still gone. Please help ASAP.
GetHuman-mizmccal did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-mizmccal
Jun 8th, 2018 - a yr ago
I have an issue with Snapchat too
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Seen by 13 customers so far
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GetHuman-mizmccal started working on this issue
Jun 8th, 2018 12:01am