Snapchat glitched and my streak has disappeared

GetHuman761080's customer service issue with Snapchat from June 2018

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244 similar
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2 following
Help with my Snapchat issue
GetHuman761080's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman761080 will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman761080 can let us know if they help or not.
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The issue in GetHuman761080's own words
The problem: Snapchat glitched and my streak has disappeared
GetHuman761080 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman761080 fixed the problem
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Snapchat

Customer service issue
Reported by GetHuman761080
Jun 7th, 2018 - a yr ago
I have an issue with Snapchat too
Fixed
Seen by 15 customers so far
Similar issue to 244 others
2 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman761080 started working on this issue
Jun 7th, 2018 8:30pm
GetHuman761080 confirmed the issue is fixed. Hooray!
Jun 7th, 2018 8:30pm