Hi, I would like to talk to someone about my account. My account was hacked and they ha...
GetHuman-monkeyea's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-monkeyea's own words
Hi, I would like to talk to someone about my account. My account was hacked and they had changed me email and password. I have the email saying hat my email to my Snapchat was changed. I want to just know how I can get my Snapchat back. I’d appreciate it if you could help me. And if you can’t do anything I would like to close my account so my hacker can’t post anything innapropriate on my Snapchat.
GetHuman-monkeyea did not yet indicate what Snapchat should do to make this right.
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