Hi, I would like to talk to someone about my account. My account was hacked and they ha...

GetHuman-monkeyea's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
Hi, I would like to talk to someone about my account. My account was hacked and they had changed me email and p***word. I have the email saying hat my email to my Snapchat was changed. I want to just know how I can get my Snapchat back. I’d appreciate it if you could help me. And if you can’t do anything I would like to close my account so my hacker can’t post anything innapropriate on my Snapchat.
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-monkeyea
Jun 7th, 2018 - 2 mons ago
I have an issue with Snapchat too
Fixed
Seen by 6 customers so far
Similar issue to 192 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-monkeyea started working on this issue
Jun 7th 7:34pm
GetHuman-monkeyea indicated the issue is not fixed yet.
Jun 7th 8:34pm
GetHuman-monkeyea indicated the issue is not fixed yet.
Jun 7th 8:35pm
GetHuman-monkeyea indicated the issue is not fixed yet.
Jun 7th 8:49pm
GetHuman-monkeyea indicated the issue is not fixed yet.
Jun 7th 8:49pm