Hello my name is Tatiana Carr and I recently had my Snapchat hacked. I have important p...
GetHuman758933's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
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What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
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Before contacting them, items GetHuman758933 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman758933's own words
Hello my name is Tatiana Carr and I recently had my Snapchat hacked. I have important pictures and videos in my account . I tried to change my password but by that time they had changed my email and my password. They are snapping people acting as if they are me asking people can they gain more followers by allowing them to access their accounts. Many people had come to me about “ the mystery person “ behind my account keep snapping them. I can show you all the proof you need for you to get my account back
GetHuman758933 did not yet indicate what Snapchat should do to make this right.
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