My Snapchat account was permanently locked for reported “spammy” behavior. I do not rec...

GetHuman758282's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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The issue in GetHuman758282's own words
My Snapchat account was permanently locked for reported “spammy” behavior. I do not recall sending any spam and the account was only locked after I logged out once for my boyfriend to log into his and then tried to log in again. The main way I communicate with people is through Snapchat and therefore the friends and memories saved on this account are very precious to me. For example, during this past senior year, I went on a vacation with my * best friends to the Bahamas and saved my story from every day so I can always remember the events of each day and how memorable and fun each experience was. The fact that I currently can not access these memories because my account is permanently locked is devastating. I don’t deserve to have my account locked like this. I would truly truly appreciate if someone could access and unlock my account for me. This is very important to me and I believe I did nothing wrong for this kind of thing to happen to me.

GetHuman758282 did not yet indicate what Snapchat should do to make this right.

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Customer service issue
Reported by GetHuman758282
Jun 7th, 2018 - 3 years ago
Seen by 8 customers so far
Similar issue to 649 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used


GetHuman758282 started working on this issue
Jun 7th, 2018 12:08am
GetHuman758282 indicated the issue is not fixed yet.
Jun 7th, 2018 1:11am
GetHuman758282 indicated the issue is not fixed yet.
Jun 10th, 2018 2:30am

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