The user and I snapped pictures back and forth within ** hours. We saw no timer the str...

GetHuman-emrockwo's customer service issue with Snapchat from June 2018

3 views
 | 
692 similar
 | 
0 following
Help with my Snapchat issue
How did GetHuman-emrockwo do it?
Waiting to hear how GetHuman-emrockwo fixed the problem to share with other customers.
The user and I snapped pictures back and forth within ** hours. We saw no timer the streak of *** something just disappeared. This was the Snapchat systems fault not ours. I would like the snap streak restored to what it had been at.
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-emrockwo fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-emrockwo
Jun 6th, 2018 - 2 mons ago
I have an issue with Snapchat too
Fixed
Seen by 3 customers so far
Similar issue to 692 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-emrockwo started working on this issue
Jun 6th 4:03am
GetHuman-emrockwo confirmed the issue is fixed. Hooray!
Jun 6th 4:04am