The user and I snapped pictures back and forth within ** hours. We saw no timer the str...

GetHuman-emrockwo's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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The issue in GetHuman-emrockwo's own words
The user and I snapped pictures back and forth within ** hours. We saw no timer the streak of *** something just disappeared. This was the Snapchat systems fault not ours. I would like the snap streak restored to what it had been at.
GetHuman-emrockwo did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-emrockwo
Jun 6th, 2018 - 5 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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Timeline
GetHuman-emrockwo started working on this issue
Jun 6th 4:03am
GetHuman-emrockwo confirmed the issue is fixed. Hooray!
Jun 6th 4:04am