My best friend and I had just lost our pink heart after months of having it. We have no...
GetHuman-kaylase's customer service issue with Snapchat from June 2018
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The issue in GetHuman-kaylase's own words
My best friend and I had just lost our pink heart after months of having it. We have not talked to each other for a couple of hours but it just disappeared. We’d like to have the heart back. If not, we’d like the red heart back or even a gold heart.
GetHuman-kaylase did not yet indicate what Snapchat should do to make this right.
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