Someone is using my account to scam people into giving them their bank account informat...
GetHuman-mimatso's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-mimatso's own words
Someone is using my account to scam people into giving them their bank account information. They're also claiming to be me while doing so, which is identity theft and illegal. They've since changed my password and associated email*phone number. I understand if my account can't be recovered, but if it could at least be deleted, I would appreciate it to keep the people I have added safe. My account username is @egotisticalemu.
GetHuman-mimatso did not yet indicate what Snapchat should do to make this right.
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