My Snapchat friend jameswestnj sent me $**.** through snap cash. I had an instant debit...
GetHuman-aoliphan's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aoliphan will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aoliphan can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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Before contacting them, items GetHuman-aoliphan may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-aoliphan's own words
My Snapchat friend jameswestnj sent me $**.** through snap cash. I had an instant debit card issued by my bank set up to receive the funds. The following day after he sent the money and before it was deposited into my account, I received my actual debit card in the mail and activated it and replaced it to receive the funds from snap cash. When the funds were supposed to hit they never did and the transaction was cancelled. Jameswestnj said that the money still has not been refunded to his account so he can resend the funds to me. Today is Tuesday, June *, **** and this incident occurred on Thursday, May **, ****. When will his money be refunded back into his account?
GetHuman-aoliphan did not yet indicate what Snapchat should do to make this right.
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