My account has been hacked. I was just talking to the person from who was active on my...

GetHuman-gracielu's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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GetHuman-gracielu's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gracielu will want to follow the link below to head to their help center. We will check on GetHuman-gracielu later to make sure it's all set or try to help escalate.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-gracielu's own words
My account has been hacked. I was just talking to the person from who was active on my account!*Said they bought it online*Gracielucyloo
GetHuman-gracielu did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-gracielu
Jun 5th, 2018 - 6 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 4 customers so far
Similar issue to 634 others
0 customers following this
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-gracielu started working on this issue
Jun 5th 12:01pm