Someone keeps changing the email address ***ociated with my account “dle”**I tried dele...

GetHuman-deisenso's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman-deisenso may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
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Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue and preferred resolution, in GetHuman-deisenso's own words:
Someone keeps changing the email address ***ociated with my account “dle”**I tried deleting my account, but once I deactivate the account, they reactivate it and change the ***ociated email address**Please delete my account immediately!
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-deisenso
Jun 4th, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 2 customers so far
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GetHuman-deisenso started working on this issue
Jun 4th 7:36pm