Hey, so over night my Snapchat account was hacked. I woke up to emails that notificatio...
GetHuman749253's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman749253's own words
Hey, so over night my Snapchat account was hacked. I woke up to emails that notification me that my password and email from Snapchat had been changed. Now the person is exposing my messages and saved snaps to public.*The user of my Snapchat is (prescript.exe) I just want the account to erase. I’m getting publicly humiliated and don’t want that account to exist anymore. I have the proof that the account was mine and that my information was changed. Please contact me as soon as possible at (*****@***.com) or (**********), thank you.
GetHuman749253 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman749253 fixed the problem
We are waiting for GetHuman749253 to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.