My streaks have been showing the timer emoji even right after I sent them, or they diss...

GetHuman-jplegend's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman-jplegend's own words
My streaks have been showing the timer emoji even right after I sent them, or they dissapear completely, so I have to delete the app and reinstall and the problem fixes itself. However with the constant deletions I have lost many memories from this past weekend of photos I have no way of getting back from my vacation. There has to be a way to get these back as most were once saved and they were on my story a few days ago. I really need these pictures.
GetHuman-jplegend did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-jplegend
Jun 4th, 2018 - 10 mons ago
I have an issue with Snapchat too
Fixed
Seen by 6 customers so far
Similar issue to 413 others
0 customers following this
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Timeline
GetHuman-jplegend started working on this issue
Jun 4th, 2018 12:56pm
GetHuman-jplegend indicated the issue is not fixed yet.
Jun 4th, 2018 4:52pm
GetHuman-jplegend indicated the issue is not fixed yet.
Jun 4th, 2018 4:53pm
GetHuman-jplegend indicated the issue is not fixed yet.
Jun 5th, 2018 2:03pm