Issue is not fixed at all i need help ASAP, i don’t kmow of my life is in danger, i don’t know if my account was comprimised but covered up because i never got a email saying it was, and everytime i try logging into the account it glitches still when it gets to the camera and it doesn’t do it with the test account i made to see if it was the account i can’t use or any account. But its just that one. Please tell me what os wrong. I tried every solution you had on the help center.

GetHuman747326's customer service issue with Snapchat from June 2018

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The issue in GetHuman747326's own words
Log into my account that keeps glitching no matter what solution i use to try and get a different result other than exiting the app just as quick as i enter. ... Made my post about my account problem yesterday and this early this morning as rmega. Still needing explanations as to why my account is glitching out. And when i went to delete it, it says that user wasn’t found when i never deleted my account to begin with. And my account it still active. I need help ASAP please
Your database could possibly be compromised i don’t know. It’s not an issue with my phone, its an issue with my account, i made a account to test it out and it worked but not the one that keeps glitching.
Someone please give me and answer, a solution, or just tell me what could be wrong. Please i tried all the help center solution options none of them worked.
I understand how busy you are, i love the app. And i give you guys that respect. But i need help.
I exhausted every solution.
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Reported by GetHuman747326
Jun 4th, 2018 - 2 years ago
Fixed
Seen by 16 customers so far
Similar issue to 527 others
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Timeline

GetHuman747326 started working on this issue
Jun 4th, 2018 12:31pm
GetHuman747326 indicated the issue is not fixed yet.
Jun 4th, 2018 12:35pm

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