I ordered * snap filters and canceled two of them but still got charged for all *. How...

GetHuman742365's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
The issue in GetHuman742365's own words
I ordered * snap filters and canceled two of them but still got charged for all *. How do I get refunded for the two I canceled?
GetHuman742365 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman742365 fixed the problem
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Customer service issue
Reported by GetHuman742365
Jun 2nd, 2018 - 5 mons ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 525 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman742365 started working on this issue
Jun 2nd 3:00pm
GetHuman742365 confirmed the issue is fixed. Hooray!
Jun 2nd 4:07pm
GetHuman742365 indicated the issue is not fixed yet.
Jun 3rd 5:03pm