I ordered * snap filters and canceled two of them but still got charged for all *. How...

GetHuman742365's customer service issue with Snapchat from June 2018

Help with my Snapchat issue
I ordered * snap filters and canceled two of them but still got charged for all *. How do I get refunded for the two I canceled?
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman742365
Jun 2nd, 2018 - 2 mons ago
I have an issue with Snapchat too
Fixed
Seen by 5 customers so far
Similar issue to 525 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman742365 started working on this issue
Jun 2nd 3:00pm
GetHuman742365 confirmed the issue is fixed. Hooray!
Jun 2nd 4:07pm
GetHuman742365 indicated the issue is not fixed yet.
Jun 3rd 5:03pm