I reported a story that was shared on snap chat that showed animal cruelty to a wildlif...

GetHuman740748's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman740748 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman740748's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman740748 will want to follow the link below to head to their help center. We will check on GetHuman740748 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman740748's own words:
I reported a story that was shared on snap chat that showed animal cruelty to a wildlife turtle. I would like to report this to the local authorities. I need to know how to get access to the video. Kelsey*barb***Do u report this act to the authorities as well?
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Snapchat

Customer service issue
Reported by GetHuman740748
Jun 1st, 2018 - 2 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 425 others
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Timeline
GetHuman740748 started working on this issue
Jun 1st 11:15pm