I got a new phone and new phone number and I don't remember my password. I did my "forg...
GetHuman-emmaorti's customer service issue with Snapchat from June 2018
Help with my Snapchat issue
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GetHuman-emmaorti's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-emmaorti will want to follow the link below to head to their help center. We will check on GetHuman-emmaorti later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-emmaorti may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-emmaorti's own words
I got a new phone and new phone number and I don't remember my password. I did my "forgot password" but it does not give me a code for my Snapchat "jazzychiquita* ". Email says my email is not in the system. I want to use my same snapchat.
GetHuman-emmaorti did not yet indicate what Snapchat should do to make this right.
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