I lost one of my streaks but I didn’t even get a timer on it, it just went away. Is it...

GetHuman-lilschra's customer service issue with Snapchat from June 2018

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GetHuman-lilschra's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lilschra will want to follow the link below to head to their help center. We will check on GetHuman-lilschra later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-lilschra's own words:
I lost one of my streaks but I didn’t even get a timer on it, it just went away. Is it possible to ge it back. My username is penguin***** & I lost it with winkyface**.
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-lilschra
Jun 1st, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 3 customers so far
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Timeline
GetHuman-lilschra started working on this issue
Jun 1st 11:44am