My account, @erin*brownn and my friends account @laura**** have lost of snapchat streak...

GetHuman-erinbrow's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman-erinbrow may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman-erinbrow's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-erinbrow will want to follow the link below to head to their help center. We will check on GetHuman-erinbrow later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-erinbrow's own words:
My account, @erin*brownn and my friends account @laura**** have lost of snapchat streak due to technical issues so we would like it to come back as we snap chatted during the ** hours
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman-erinbrow
Jun 1st, 2018 - 2 mons ago
I have an issue with Snapchat too
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Seen by 5 customers so far
Similar issue to 414 others
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Timeline
GetHuman-erinbrow started working on this issue
Jun 1st 3:29pm