One of my streaks on my bestfriends list dissapeares out of no where. We send way more...

GetHuman720167's customer service issue with Snapchat from May 2018

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One of my streaks on my bestfriends list dissapeares out of no where. We send way more that just “streaks” as we snapchat each other constantly. My streak was close to reaching a year and I don’t know why my streak was lost, despite our constant snapping. I wasn’t sure if it was apart of the errors occurring in other people’s bestfriends list, so I decided to wait until the fix, which already happened. I would like to have my streak as it is important to me and I don’t think it should’ve been removed for any reason.
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Customer service issue
Reported by GetHuman720167
May 26th, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 3 customers so far
Similar issue to 145 others
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Timeline
GetHuman720167 started working on this issue
May 26th 7:00am
GetHuman720167 confirmed the issue is fixed. Hooray!
May 27th 10:28am