Hello,**My phone was stolen and I am not able to log-in to my account without a verific...

GetHuman-viviantn's customer service issue with Snapchat from May 2018

512 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman-viviantn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-viviantn's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-viviantn will want to follow the link below to head to their help center. We will check on GetHuman-viviantn later to make sure it's all set or try to help escalate.
The issue in GetHuman-viviantn's own words
Hello,**My phone was stolen and I am not able to log-in to my account without a verification code sent to my number. I have a lot of really important pictures and memories saved in snapchat and I did not make a recovery code to use. Is there any other way I can get back into my account? Thank you so much.**Here is my account information: *Username: vivianznguyen*Email: *****@***.com or *****@***.com*Phone Number: ***********USA**Sincerely,*Vivian Nguyen
GetHuman-viviantn did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-viviantn fixed the problem
We are waiting for GetHuman-viviantn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-viviantn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-viviantn
May 26th, 2018 - 8 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 4 customers so far
Similar issue to 512 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-viviantn started working on this issue
May 26th, 2018 12:47am