My phone was recently shut off and I had to get a new one with a new phone number. I lo...

GetHuman-audreykg's customer service issue with Snapchat from May 2018

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Help with my Snapchat issue
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My phone was recently shut off and I had to get a new one with a new phone number. I lost access to my yahoo email because it requires you to enter a verification code sent to your phone number. This means I am not able to log into my Snapchat account as I do not have the same phone number or email as I did when I started my account. I would really appreciate help with this because I have a lot of photos saved on my account i would like to recover. My username is audreygarland and I know my password still. Thank you!
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Customer service issue
Reported by GetHuman-audreykg
May 25th, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 4 customers so far
Similar issue to 45 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-audreykg started working on this issue
May 25th 11:38pm
GetHuman-audreykg confirmed the issue is fixed. Hooray!
May 25th 11:38pm