I was logged into my snap like normal then it logged me out so I changed my password th...

GetHuman-fluffyne's customer service issue with Snapchat from May 2018

663 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman-fluffyne's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fluffyne's next move: try the Snapchat help center again.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fluffyne will want to follow the link below to head to their help center. We will check on GetHuman-fluffyne later to make sure it's all set or try to help escalate.
The issue in GetHuman-fluffyne's own words
I was logged into my snap like normal then it logged me out so I changed my password through phone via and I worked so I got back into it then it did it again so I changed it though via again got back into my snap then it did it again and this time I went to try to change my password it wouldn’t let my put my phone number in so I tried my email that wouldn’t work either so I tried deleting the app and re downloaded it and I tried to do the phone number again then the pictures to make sure I’m not a Robot wouldn’t load saying I lost connection and also my Snapchats that I had still popped up with the * snaps at the corner of the app
GetHuman-fluffyne did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-fluffyne fixed the problem
We are waiting for GetHuman-fluffyne to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman-fluffyne fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-fluffyne
May 25th, 2018 - 8 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 663 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-fluffyne started working on this issue
May 25th, 2018 4:52pm