Me and my best friend were number one best friends on Snapchat and then my best friends...

GetHuman-sammibru's customer service issue with Snapchat from May 2018

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The issue in GetHuman-sammibru's own words
Me and my best friend were number one best friends on Snapchat and then my best friends got rearranged and we had the red heart and it was getting close to the pink heart and that is a big deal for us so will you please give us the red heart back because your malfunction made us not number one best friends and we are both mad about it
GetHuman-sammibru did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-sammibru
May 25th, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 57 customers so far
Similar issue to 695 others
2 customers following this
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Email on Account
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Name of Account Holder
Snapchat Version Type
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GetHuman-sammibru started working on this issue
May 25th, 2018 1:10pm