I snapchat the same person every day and we had a red heart and for some reason he is n...

GetHuman-alegatt's customer service issue with Snapchat from May 2018

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The issue in GetHuman-alegatt's own words
I snapchat the same person every day and we had a red heart and for some reason he is now off my chart and people I don't even snap are on my favorites. I am still his favorite and I don't even snapchat who my number one best friend is so it does not make sense. I want the red heart back. His name is Eric Pearson and I will email every day until this problem is fixed. we snapchat every second of the day so this makes absolutely no sense. Please fix this ASAP. Thanks.
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Customer service issue
Reported by GetHuman-alegatt
May 25th, 2018 - 8 mons ago
I have an issue with Snapchat too
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Seen by 7 customers so far
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GetHuman-alegatt started working on this issue
May 25th, 2018 1:18am