Hi Snapchat, my best friends list has been put in reverse. My number one best friend is...

GetHuman-kaseynie's customer service issue with Snapchat from May 2018

Help with my Snapchat issue
The issue in GetHuman-kaseynie's own words
Hi Snapchat, my best friends list has been put in reverse. My number one best friend is at the bottom on the list. I’ve asked my friends if they have the same problem and all of their snapchats are normal. Also not only is the number one best friend at the bottom of the list and the least best friends at the top of the list, it’s taken away the love heart emoji aswell which we worked hard for to get. We are still each others number one best friends so I’m not sure why this has happened. Could you please put it back to normal? So the best friend list in the correct order and the love heart back
GetHuman-kaseynie did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-kaseynie
May 25th, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 29 customers so far
Similar issue to 676 others
4 customers following this
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Timeline
GetHuman-kaseynie started working on this issue
May 25th 1:10am
GetHuman-kaseynie indicated the issue is not fixed yet.
May 25th 3:36am
GetHuman-kaseynie indicated the issue is not fixed yet.
May 25th 3:37am