For some reason my Snapchat best friend list has completely flipped. Before, I had a...

GetHuman716311's customer service issue with Snapchat from May 2018

24 views
 | 
39 similar
 | 
6 following
Help with my Snapchat issue
First: share to improve GetHuman716311's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman716311's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman716311 will want to follow the link below to head to their help center. We will check on GetHuman716311 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman716311 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman716311's own words
For some reason my Snapchat best friend list has completely flipped. Before, I had a * week mutual best friend emoji, but then my whole list flipped and now it is saying that this person is my last best friend. I’m extremely confused and frustrated because I barely snap the people down in my best friend list and I don’t know why it moved them up higher especially considering I rarely snap the people.
GetHuman716311 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman716311 fixed the problem
We are waiting for GetHuman716311 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman716311 fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman716311
May 25th, 2018 - 6 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 24 customers so far
Similar issue to 39 others
6 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman716311 started working on this issue
May 25th 12:07am