For some reason my Snapchat best friend list has completely flipped. Before, I had a...

GetHuman716311's customer service issue with Snapchat from May 2018

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The issue in GetHuman716311's own words
For some reason my Snapchat best friend list has completely flipped. Before, I had a * week mutual best friend emoji, but then my whole list flipped and now it is saying that this person is my last best friend. I’m extremely confused and frustrated because I barely snap the people down in my best friend list and I don’t know why it moved them up higher especially considering I rarely snap the people.
GetHuman716311 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman716311
May 25th, 2018 - 8 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 24 customers so far
Similar issue to 39 others
6 customers following this
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GetHuman716311 started working on this issue
May 25th, 2018 12:07am