Hello, I am a snapchat user who has a account for my job. We like to post often on our...

GetHuman713080's customer service issue with Snapchat from May 2018

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The issue in GetHuman713080's own words
Hello, I am a snapchat user who has a account for my job. We like to post often on our story about our promotions and everyday achievements. We have been only using one phone to work our account. That employee will not be with us for a while. So I decided to log in on my phone. Since it didn't recognize the phone number being used for that app on my phone, it sent a code to the number we set up for it. Problem is that number is not a mobile number, it is our line phone so I cannot see the code it has sent me. What should I do about this situation? Thank you! *-Jessica
GetHuman713080 did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman713080
May 24th, 2018 - 6 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 329 others
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman713080 started working on this issue
May 24th 12:14am