Recently I went on Snapchat and all of my memories that I had saved after March *th are...

GetHuman-elicamer's customer service issue with Snapchat from May 2018

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Help with my Snapchat issue
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The issue in GetHuman-elicamer's own words
Recently I went on Snapchat and all of my memories that I had saved after March *th are gone. My memories always backup as soon as they are saved so I don't understand why they're gone. I've saved so many memories and the only recent ones in my account are from two months ago. What happened? I'm really disappointed with the way Snapchat has been working this past month.
GetHuman-elicamer did not yet indicate what Snapchat should do to make this right.
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Snapchat

Customer service issue
Reported by GetHuman-elicamer
May 23rd, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 19 customers so far
Similar issue to 240 others
4 customers following this
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Timeline
GetHuman-elicamer started working on this issue
May 23rd, 2018 3:17am