My friend’s snapchat account was hacked about *-* weeks ago,it’s user name is azreenazi...

GetHuman-mazhari's customer service issue with Snapchat from May 2018

Help with my Snapchat issue
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-mazhari's own words
My friend’s snapchat account was hacked about *-* weeks ago,it’s user name is azreenaziz****.Her email was *****@***.com which is hacked as well.The phone number she used to open that account is ***********,the number is closed now but this is ***% the correct number and we are still trying to get the number back.The hacker is creating a lot of problem by sharing my friend’s personal pictures by giving snap story which she stored in her memories folder.It’s becoming a great threat for my friend as we are afraid the hacker maybe sending bad snaps to others using my friends name.More than ** people already reported that account but it’s still not down.Please do something about it,please remove that account,if it isn’t taken down fast,it may create huge problems for my friend.Thankyou
GetHuman-mazhari did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-mazhari fixed the problem
We are waiting for GetHuman-mazhari to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-mazhari
May 22nd, 2018 - 8 mons ago
I have an issue with Snapchat too
Seen by 27 customers so far
Similar issue to 45 others
0 customers following this
Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-mazhari started working on this issue
May 22nd, 2018 7:40pm
GetHuman-mazhari shared this issue with others over email
May 22nd, 2018 7:41pm
GetHuman-mazhari indicated the issue is not fixed yet.
May 22nd, 2018 9:57pm