I got logged out of my Snapchat last night so I logged back in as fast as possible and...
GetHuman-baileygw's customer service issue with Snapchat from May 2018
Help with my Snapchat issue
First: share to improve GetHuman-baileygw's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
Before contacting them, items GetHuman-baileygw may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-baileygw's own words
I got logged out of my Snapchat last night so I logged back in as fast as possible and I was going to change my password but while I was trying to do so, it logged me back out. I logged back in and tried to change it again, but then I got logged out, so I got a snapcode sent via text message and I changed my password to something that was stronger. Nothing happened since then but then this morning I tried to save a video to My Eyes Only because that’s where I keep all my memories and it wouldn’t let me log in. I suppose the person in my Snapchat changed the password to My Eyes Only and I was wondering if there was any way I could recover that.
GetHuman-baileygw did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman-baileygw fixed the problem
We are waiting for GetHuman-baileygw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.