I got logged out of my Snapchat last night so I logged back in as fast as possible and...

GetHuman-baileygw's customer service issue with Snapchat from May 2018

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Help with my Snapchat issue
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Waiting to see what went wrong with our suggestion for how to get Snapchat help.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-baileygw's own words
I got logged out of my Snapchat last night so I logged back in as fast as possible and I was going to change my password but while I was trying to do so, it logged me back out. I logged back in and tried to change it again, but then I got logged out, so I got a snapcode sent via text message and I changed my password to something that was stronger. Nothing happened since then but then this morning I tried to save a video to My Eyes Only because that’s where I keep all my memories and it wouldn’t let me log in. I suppose the person in my Snapchat changed the password to My Eyes Only and I was wondering if there was any way I could recover that.
GetHuman-baileygw did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-baileygw
May 20th, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 14 customers so far
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GetHuman-baileygw started working on this issue
May 20th 7:28pm