I just got a new phone and went to login to my Snapchat. I couldn’t remember the passwo...

GetHuman-kpiersch's customer service issue with Snapchat from May 2018

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Help with my Snapchat issue
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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kpiersch will want to follow the link below to head to their help center. We will check on GetHuman-kpiersch later to make sure it's all set or try to help escalate.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-kpiersch's own words
I just got a new phone and went to login to my Snapchat. I couldn’t remember the password so hit reset password. Apparently I had used my email to also set up an account for my son so when they sent the email to reset my password, it was for my sons username, not mine. I deleted his account completely but now I have no idea how to get into MINE. My username is kaymp, DOB *-**-**. My cell * is ***.***.****. This is the only cell phone * I’ve ever had and I’ve only had * emails, unless I had it set up from an old work one, but that I have no idea. Is there any way you can see what email is linked to my sc account??! Please help! I really don’t want to lose everything I have saved in there.
GetHuman-kpiersch did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-kpiersch
May 20th, 2018 - 6 mons ago
I have an issue with Snapchat too
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Seen by 7 customers so far
Similar issue to 157 others
2 customers following this
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Timeline
GetHuman-kpiersch started working on this issue
May 20th 1:23am