When I go on snap map my Bitmoji is not there. I am clearly on Snapchat and my ghost mo...

GetHuman700051's customer service issue with Snapchat from May 2018

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Help with my Snapchat issue
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The issue in GetHuman700051's own words
When I go on snap map my Bitmoji is not there. I am clearly on Snapchat and my ghost mode is not on. But before it showed me in a completely different spot to where I actually was. So I asked my friends to screenshot my location and it was in that random place. It also said I was on Snapchat *hrs ago when I was actually on it. Just wondering what's wrong because I like having my location on and I don't like it being messed up. Thanks
GetHuman700051 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman700051
May 19th, 2018 - 6 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 9 customers so far
Similar issue to 499 others
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