My friend and I lost our *** day streak. We were each other’s first streak when everyon...

GetHuman-aofb's customer service issue with Snapchat from May 2018

Help with my Snapchat issue
The issue in GetHuman-aofb's own words
My friend and I lost our *** day streak. We were each other’s first streak when everyone else had already caught onto the whole ‘streaks’ Idea, since then we’ve never failed to snap each other, until now. We’ve always snapped each other at the same time every night and we did again last night but the streak was already gone, no timer or anything. We’re both very upset about the whole issue and have decided to email you guys in hope of getting back the hard work we put into that streak. *Usernames: abby*ford** and norajensen***Phone: (***)*******
When I first sent this email nothing happened for a day and then a * day streak came up but it hasn’t been * days since we’ve lost it. We both would like for our streak to return to its high marking of ***.
I would like if our streak returned to its *** day time.
We’ve both logged out and logged back in and it didn’t fix anything.
I have an issue with Snapchat too
How GetHuman-aofb fixed the problem
We are waiting for GetHuman-aofb to fix the problem and share the solution with the rest of us customers.
Please help with my Snapchat issue
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman-aofb
May 19th, 2018 - 6 mons ago
I have an issue with Snapchat too
Fixed
Seen by 9 customers so far
Similar issue to 317 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-aofb started working on this issue
May 19th 3:01pm
GetHuman-aofb indicated the issue is not fixed yet.
May 19th 4:52pm
GetHuman-aofb indicated the issue is not fixed yet.
May 19th 11:31pm
GetHuman-aofb indicated the issue is not fixed yet.
May 20th 7:03pm
GetHuman-aofb indicated the issue is not fixed yet.
May 20th 7:06pm
GetHuman-aofb indicated the issue is not fixed yet.
May 21st 11:03pm