My friend and I have had our streak for more than *** days. We texted through snapchat...

GetHuman745613's customer service issue with Snapchat from June 2018

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The issue in GetHuman745613's own words
My friend and I have had our streak for more than *** days. We texted through snapchat, and the next day our streak was gone. Please fix our streak.
GetHuman745613 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
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Customer service issue
Reported by GetHuman745613
Jun 3rd, 2018 - 6 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 3 customers so far
Similar issue to 440 others
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Timeline
GetHuman745613 started working on this issue
Jun 3rd 6:31pm