Hi there, I’m just writing to say my snapchat account has been hacked, I can’t get into...

GetHuman744752's customer service issue with Snapchat from June 2018

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Help with my Snapchat issue
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GetHuman744752's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman744752 will want to follow the link below to head to their help center. We will check on GetHuman744752 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman744752 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman744752's own words
Hi there, I’m just writing to say my snapchat account has been hacked, I can’t get into it to shut it down, the username Jamie******, it has been reported a good few times by friends and it still hasn’t been shut down yet, can you please close the account down as it’s not myself that’s on it, thank you
GetHuman744752 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman744752
Jun 3rd, 2018 - 6 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 93 others
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GetHuman744752 started working on this issue
Jun 3rd 11:32am