Good morning, **I am writing to you concerning a recent discovery of a snapchat account...

GetHuman685595's customer service issue with Snapchat from May 2018

5 views
 | 
188 similar
 | 
0 following
Help with my Snapchat issue
First: share to improve GetHuman685595's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Snapchat help.
Before contacting them, items GetHuman685595 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman685595's own words
Good morning, **I am writing to you concerning a recent discovery of a snapchat account that has been created by a pupil of our Academy. This account has been used to send malicious messages, photographs of staff members and other hurtful snaps between students. **As this is not controlled by ourselves, and cannot be regulated within the school as it is not using our network or firewall, I am asking you to help us rectify this situation.**The username involved is “magnusexposedxo” – We would like this account removed, and if possible any information regarding the origin of the user who created it however slim a chance that may be. **I am also wondering if by doing this you are able to block any potential future accounts using our school name.**Thank you,
GetHuman685595 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman685595 fixed the problem
We are waiting for GetHuman685595 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman685595 fixes it.
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman685595
May 15th, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 5 customers so far
Similar issue to 188 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman685595 started working on this issue
May 15th, 2018 9:16am