Good morning, **I am writing to you concerning a recent discovery of a snapchat account...

GetHuman685595's customer service issue with Snapchat from May 2018

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The issue in GetHuman685595's own words
Good morning, **I am writing to you concerning a recent discovery of a snapchat account that has been created by a pupil of our Academy. This account has been used to send malicious messages, photographs of staff members and other hurtful snaps between students. **As this is not controlled by ourselves, and cannot be regulated within the school as it is not using our network or firewall, I am asking you to help us rectify this situation.**The username involved is “magnusexposedxo” – We would like this account removed, and if possible any information regarding the origin of the user who created it however slim a chance that may be. **I am also wondering if by doing this you are able to block any potential future accounts using our school name.**Thank you,
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Customer service issue
Reported by GetHuman685595
May 15th, 2018 - 10 mons ago
I have an issue with Snapchat too
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Seen by 5 customers so far
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GetHuman685595 started working on this issue
May 15th, 2018 9:16am