Dear Snapchat team,*My account has been permanently locked and I am not happy about it...

GetHuman685386's customer service issue with Snapchat from May 2018

445 similar
0 following
Help with my Snapchat issue
First: share to improve GetHuman685386's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman685386's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman685386 will want to follow the link below to head to their help center. We will check on GetHuman685386 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman685386 may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman685386's own words
Dear Snapchat team,*My account has been permanently locked and I am not happy about it at all. I have been warned to not use third-party applications and did exactly that. I even restored my iPhone taking off the jailbreak and also erasing all of the tweaks from my phone. There might have been a tweak on my iPhone that was disabled of which I was unaware of. I have very important stuff on my account and family and friends from all around the world added to this account. There is no other way of getting this information if I am locked out of the account. Please accept my apology as I will make sure this will never happen again. I have also very important content in my memories which there is also no way of getting. If we can come to a conclusion to resolve this issue it would be much appreciated. Thank you very much and please contact me when you are available. Take care.
GetHuman685386 did not yet indicate what Snapchat should do to make this right.
I have an issue with Snapchat too
How GetHuman685386 fixed the problem
We are waiting for GetHuman685386 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid
Follow this issue
See how GetHuman685386 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman685386
May 15th, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 8 customers so far
Similar issue to 445 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman685386 started working on this issue
May 15th, 2018 4:08am