Dear Snapchat team,*My account has been permanently locked and I am not happy about it...

GetHuman685386's customer service issue with Snapchat from May 2018

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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman685386's own words
Dear Snapchat team,*My account has been permanently locked and I am not happy about it at all. I have been warned to not use third-party applications and did exactly that. I even restored my iPhone taking off the jailbreak and also erasing all of the tweaks from my phone. There might have been a tweak on my iPhone that was disabled of which I was unaware of. I have very important stuff on my account and family and friends from all around the world added to this account. There is no other way of getting this information if I am locked out of the account. Please accept my apology as I will make sure this will never happen again. I have also very important content in my memories which there is also no way of getting. If we can come to a conclusion to resolve this issue it would be much appreciated. Thank you very much and please contact me when you are available. Take care.
GetHuman685386 did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman685386
May 15th, 2018 - 10 mons ago
I have an issue with Snapchat too
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Seen by 8 customers so far
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Timeline
GetHuman685386 started working on this issue
May 15th, 2018 4:08am