I’ve forgotten my password and while I know the phone number associated with the accoun...

GetHuman-parnellk's customer service issue with Snapchat from May 2018

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Help with my Snapchat issue
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GetHuman-parnellk's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-parnellk will want to follow the link below to head to their help center. We will check on GetHuman-parnellk later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-parnellk may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
The issue in GetHuman-parnellk's own words
I’ve forgotten my password and while I know the phone number associated with the account, the phone is no longer in use. I’ve tried connecting my email to it before, unfortunately my cousin had used my email address for their Snapchat without my knowledge leaving me unable to associate it with my account. I can verify the number associated with it and the email I tried to connect it to but I cannot get back in on my own.
GetHuman-parnellk did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-parnellk
May 15th, 2018 - 10 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 2 customers so far
Similar issue to 292 others
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GetHuman-parnellk started working on this issue
May 15th, 2018 12:14am