My son used my email to create his own Snapchat account now I can't recover my p***word...

GetHuman683103's customer service issue with Snapchat from May 2018

Help with my Snapchat issue
My son used my email to create his own Snapchat account now I can't recover my p***word because it keeps pulling up his accout
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
Do you have a customer issue as well?
We can help you get Snapchat's attention and get better help faster. Tap below to get started.
Having Snapchat issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Snapchat email you?
This email address isn't valid

Snapchat

Customer service issue
Reported by GetHuman683103
May 14th, 2018 - 2 mons ago
I have an issue with Snapchat too
Fixed
Seen by 3 customers so far
Similar issue to 509 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman683103 started working on this issue
May 14th 5:04pm
GetHuman683103 indicated the issue is not fixed yet.
May 18th 6:09pm