Yesterday I saved my snapchat story* but today when I went to go rewatch it in my photo...

GetHuman-epeay's customer service issue with Snapchat from May 2018

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The issue in GetHuman-epeay's own words
Yesterday I saved my snapchat story* but today when I went to go rewatch it in my photos it was not there. I then went to check the memories and saw that there were two memories that I needed to retry to save them. When I originally saved my snap story there was supposed to be about *-* videos, not just *. I really wanted to save those videos because they meant a lot to me. I thought that when I clicked save story the whole story would save like usual. Please help me get those videos back. I really need them and I know for a fact that I told them to save.
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Customer service issue
Reported by GetHuman-epeay
May 14th, 2018 - 10 mons ago
I have an issue with Snapchat too
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Seen by 9 customers so far
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GetHuman-epeay started working on this issue
May 14th, 2018 12:11am