Hello, I changed my password and email of my account but I can't seem to remember them...

GetHuman-ertakala's customer service issue with Snapchat from May 2018

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Hello, I changed my password and email of my account but I can't seem to remember them since I wasn't feeling quite well that day. After that I logged out of my snapchat account and when I tried to log in today I couldn't. I know there is the email or mobile number recovery part but I can't with email since I don't remember it as I mentioned it before and also the mobile number used for that account does no longer belong to me. I have almost a day without using my snapchat account and I can't see another way to login so I thought to contact you and let you know about the situation. Please help me with logging in back to my account. If you could help me please send an email or something where I could recover my password at my other email, which belongs to my friend. The email is "*****@***.com". Thank you so much for your time. I hope we will be able to contact soon and find a solution about this because I really need to use my account. Thanks again.
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Customer service issue
Reported by GetHuman-ertakala
May 11th, 2018 - 10 mons ago
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Items needed
Email on Account
Phone Number on Account
Name of Account Holder
Snapchat Version Type
Device Used
GetHuman-ertakala started working on this issue
May 11th, 2018 12:55pm
GetHuman-ertakala confirmed the issue is fixed. Hooray!
May 11th, 2018 12:55pm