My account was hacked by spouse. She changed the email, password, number and username o...
GetHuman-brealan's Hacked Account issue with Snapchat from May 2018
Help with my Snapchat issue
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GetHuman-brealan's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-brealan will want to follow the link below to head to their help center. We will check on GetHuman-brealan later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-brealan may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-brealan's own words
My account was hacked by spouse. She changed the email, password, number and username on the account. There is no possible way for me to recover the account. She has also posted nude*indecent pictures of me. My snap chat friends have reported the page over *** times each and nothing has been done. I work for the government and type pictures are frowned upon. The last username I remember using was @ayo.lando and the number on the account was **********. and the last email I remember on the account was *****@***.com
GetHuman-brealan did not yet indicate what Snapchat should do to make this right.
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