I can’t log into my Snapchat because my phone screen went out. Had to get a new phone a...

GetHuman-reanitam's Recover Account issue with Snapchat from May 2018

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The issue in GetHuman-reanitam's own words
I can’t log into my Snapchat because my phone screen went out. Had to get a new phone and a new number. The code is sending to a number I don’t have anymore. Tried to use my email that I know I have on the account but it’s still not letting me use my email which is crazy. But it’s me that’s my Snapchat no one is trying to hack it I just would rather get my Snapchat back then to start all over again.
GetHuman-reanitam did not yet indicate what Snapchat should do to make this right.
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Snapchat

Recover Account issue
Reported by GetHuman-reanitam
May 1st, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 20 customers so far
Similar issue to 54003 others
0 customers following this
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-reanitam started working on this issue
May 1st, 2018 6:48pm
GetHuman-reanitam indicated the issue is not fixed yet.
May 1st, 2018 7:49pm
GetHuman-reanitam indicated the issue is not fixed yet.
May 1st, 2018 9:19pm
GetHuman-reanitam indicated the issue is not fixed yet.
May 1st, 2018 9:46pm