I can’t log into my Snapchat because my phone screen went out. Had to get a new phone a...
GetHuman-reanitam's Recover Account issue with Snapchat from May 2018
Help with my Snapchat issue
GetHuman-reanitam's next move: find and follow the right step-by-step guide.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-reanitam will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-reanitam can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Snapchat has better answers for you: Snapchat Help Center
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The issue in GetHuman-reanitam's own words
I can’t log into my Snapchat because my phone screen went out. Had to get a new phone and a new number. The code is sending to a number I don’t have anymore. Tried to use my email that I know I have on the account but it’s still not letting me use my email which is crazy. But it’s me that’s my Snapchat no one is trying to hack it I just would rather get my Snapchat back then to start all over again.
GetHuman-reanitam did not yet indicate what Snapchat should do to make this right.
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