Me and a close friend have been trying to keep a streak for about a year now but keep l...

GetHuman-crios's Lost Snap Streak issue with Snapchat from May 2018

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Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-crios will need to dig through the advice provided by Snapchat, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-crios can let us know if they help or not.
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Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
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If you lost your streak or if it disappeared in error, you can report the issue to them here
The issue in GetHuman-crios's own words
Me and a close friend have been trying to keep a streak for about a year now but keep losing it because I keep missing a day eventually. This is now the *th time we lost but I know we have been snapping everyday and the last snap was sent ** hours ago and am confused as to why it was lost this time. She means a lot to me and this streak means a lot to us because we hardly see each other due to work and college so we bond through Snapchat. If the streak between crisco*** and yezy* can be restored that would mean the world to us. if you need a number to put I would say **. Thank you so much!
GetHuman-crios did not yet indicate what Snapchat should do to make this right.
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Lost Snap Streak issue
Reported by GetHuman-crios
May 1st, 2018 - a yr ago
I have an issue with Snapchat too
Not resolved
Seen by 1 customer so far
Similar issue to 54202 others
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GetHuman-crios started working on this issue
May 1st, 2018 1:17am