I’ve snapped alexis*money and we’ve still lost our streak. Is there anyway i can get it...

GetHuman-natnicsm's customer service issue with Snapchat from April 2018

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Help with my Snapchat issue
Before contacting them, items GetHuman-natnicsm may need:
Username, Email on Account, Phone Number on Account, Name of Account Holder, Country, Snapchat Version Type, and Device Used
GetHuman-natnicsm's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-natnicsm will want to follow the link below to head to their help center. We will check on GetHuman-natnicsm later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-natnicsm's own words:
I’ve snapped alexis*money and we’ve still lost our streak. Is there anyway i can get it back? My username is Natterzz**.
I trust that Snapchat will make this right and come up with a resolution that is fair.
Help with my Snapchat issue
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Customer service issue
Reported by GetHuman-natnicsm
Apr 30th, 2018 - 3 mons ago
I have an issue with Snapchat too
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Seen by 1 customer so far
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GetHuman-natnicsm started working on this issue
Apr 30th 11:33am