****o, i recently got a new phone and logged out of my Snapchat. I forgot my p***word a...

GetHuman-nakeya_g's customer service issue with Snapchat from April 2018

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2 following
Help with my Snapchat issue
GetHuman-nakeya_g's next move: go to the Snapchat help center.
Snapchat doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nakeya_g will want to follow the link below to head to their help center. We will check on GetHuman-nakeya_g later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-nakeya_g's own words:
****o, i recently got a new phone and logged out of my Snapchat. I forgot my p***word and email address? Is there a way you can help me. I am using a friends email address. Can you help please?
I trust that Snapchat will make this right and come up with a resolution that is fair.
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Snapchat

Customer service issue
Reported by GetHuman-nakeya_g
Apr 30th, 2018 - 3 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 14 customers so far
Similar issue to 7890 others
2 customers following this
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Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-nakeya_g started working on this issue
Apr 30th 2:59am