Even though my phone was clearly connected to a working internet connection Snapchat wa...

GetHuman-chaudhur's customer service issue with Snapchat from April 2018

Help with my Snapchat issue
The issue in GetHuman-chaudhur's own words
Even though my phone was clearly connected to a working internet connection Snapchat was having connectivity issues which may have resulted in the break in the streaks. Please help me retrieve it. This streak is very important to me and was lost through no fault of ours. Please do help. It is more important than I can put into words please help.
GetHuman-chaudhur did not yet indicate what Snapchat should do to make this right.
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Customer service issue
Reported by GetHuman-chaudhur
Apr 29th, 2018 - 7 mons ago
I have an issue with Snapchat too
Not resolved
Seen by 7 customers so far
Similar issue to 21788 others
0 customers following this
Items needed
Username
Email on Account
Phone Number on Account
Name of Account Holder
Country
Snapchat Version Type
Device Used
Timeline
GetHuman-chaudhur started working on this issue
Apr 29th 7:38pm
GetHuman-chaudhur indicated the issue is not fixed yet.
Apr 30th 8:48pm